- Step 1: Select your container
- Step 2: Select your scent
- Step 3: Note any specific customization details.
- Please note: We will do our best to accommodate unique requests.
CoLAB Create Your Own Candle
Shipping Policy
Processing & Delivery:
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Premade orders are processed within 1 business day (Monday-Friday) excluding US holidays.
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Custom orders are shipped within 5 business days.
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We offer standard and expedited shipping options.
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Shipping rates are calculated at checkout.
International Shipping:
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We currently ship Worldwide.
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Customers are responsible for customs fees.
Lost or Delayed Shipments:
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Contact us if your package is delayed beyond the estimated timeframe.
Refund Policy
For returns, contact hello@litcandleco.shop with your order number and we will work with you to resolve the issue.
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Items must be unused and in original packaging.
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Buyer is responsible for return shipping fees.
Refund Process:
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Refunds are issued to the original payment method immediately upon receipt of the faulty product, however it may take 7-10 business days for a refund to show on your account.
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Personalized candles are non-refundable.
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